Terms + Conditions

Bare Tanning Lounge – Terms & Conditions

Effective date: November 2026
These Terms & Conditions apply to all bookings, services, memberships, and purchases made with Bare Tanning Lounge (“Bare”, “we”, “us”, “our”). By booking a service, purchasing a membership, or entering the studio, you agree to these Terms.

1) Studio model and access

  • Bare is a self-serve, automated tanning studio. Services are provided via in-room equipment and guidance.

  • Access is via Bluetooth Check-In on the Bare Tanning Lounge app and opens 1 minute before your booked session.

  • You must follow all in-room instructions and on-screen prompts at all times.

2) Eligibility and age

  • You must be 18 years or older to use Bare unless accompanied by a parent/guardian and permitted by applicable laws and our policies.

  • We may request identification.

3) Health, allergies and suitability

  • Spray tanning products may contain ingredients that can irritate sensitive skin or trigger allergic reactions.

  • You acknowledge it is your responsibility to check suitability for your skin, allergies, and any medical conditions.

  • If you are pregnant, have asthma/respiratory sensitivities, eczema/dermatitis, or are under medical treatment, seek professional advice before tanning.

  • If you feel unwell during a session, stop immediately and exit the booth.

4) Preparation and aftercare

  • For best results you should follow our Prep & Aftercare Guide, including exfoliation, avoiding moisturisers/deodorant/perfume prior to tanning, and following rinse times.

  • We are not responsible for results impacted by inadequate prep, skincare products, sweating, early rinsing, or aftercare.

5) Bookings and session use

  • All sessions must be booked through our booking portal/app unless otherwise stated.

  • Please ensure you select the correct room as each room may offer different tan options. Booking the wrong room is the client’s responsibility.

  • A booking is valid for one person only. Sharing sessions or access methods is not permitted.

6) Late arrival and no-shows

  • Please arrive on time. If you arrive late, your session may be shortened to avoid impacting other bookings.

  • Failure to attend a booking is treated as a no-show. The session is forfeited and is not refunded.

7) Payments

  • All prices are in AUD and include GST where applicable unless stated otherwise.

  • We require full payment at the time of booking.

8) Cancellations and rescheduling

  • You can reschedule/cancel your booking via the Bare Tanning Lounge App.

  • You must cancel or reschedule at least 2 hours before your session. Cancellations made with less than 2 hours’ notice forfeit the session and are not refunded.

  • Where a booking fee is non-refundable, this will be stated clearly at purchase.

9) Memberships

Memberships provide access to a set number of sessions per week/fortnight/month depending on your plan.

  • Memberships are billed in advance on a recurring basis (weekly/fortnightly/monthly as applicable).

  • Membership inclusions and billing frequency are shown at the time of sign-up.

  • Membership sessions are for the named member only and are non-transferable.

  • Unused sessions may not roll over unless stated in your plan.

  • We may apply fair use limits to prevent misuse (e.g., repeated cancellations to “hold” prime times).

10) Minimum term, pauses and cancellations (memberships)

  • Memberships have a minimum term of 2 months, and you agree to remain on the plan for that period.

  • After any minimum term, you may cancel with notice as specified at sign-up (e.g., prior to your next billing date).

  • Membership pauses/freezes may be offered at our discretion or as stated in your plan rules.

11) Failed payments (memberships)

If a membership payment is declined or overdue, your account may be placed on hold. While on hold, you may be unable to book sessions and/or access the studio until the outstanding balance is paid and your account is brought up to date.

12) Promotions, packs and gift cards

  • Promotions are available for a limited time and may have specific terms (expiry, eligible services, one per person, etc.).

  • Tan packs expire after the period shown at purchase and in your Tan Pack terms. Packs, passes and offers may be non-refundable (as stated at purchase).

  • Gift cards/vouchers are subject to Australian Consumer Law and any expiry rules allowed by law.

  • Refer a Friend – who can refer: members with an active Bare Weekly, Ritual or Founders Club membership. A referred friend must not have held a Bare membership before (past casual, Tan Pack and first-tan clients are welcome). Current members can't be referred and you can't refer yourself.

  • Refer a Friend – rewards: your friend's first 2 weeks of Bare Weekly are free, after which standard pricing and the 2-month minimum term apply. You receive one free week once your friend's membership has been active and paid for 2 weeks. No reward is given if they cancel or their payments fail before then.

  • Refer a Friend – general: there's no limit on referrals, with one reward per new member. Rewards have no cash value, can't be transferred, and can't be combined with other new-client offers. Bare may change or end the program at any time.

13) Refunds

  • We do not provide refunds for change of mind.

  • If you believe there is an issue with your session, please contact us within 24 hours with details and photos where relevant. We may offer a remedy at our discretion (e.g., re-tan or credit) where appropriate and consistent with Australian Consumer Law.

  • Nothing in these Terms limits your rights under Australian Consumer Law.

14) Studio rules, safety and conduct

  • No smoking, vaping, drugs or alcohol in the studio.

  • CCTV may operate in common areas for safety and security (never in private tanning areas).

  • You must not tamper with equipment, locks, or security systems.

  • Any damage caused by misuse may be charged to you.

15) Liability

  • To the extent permitted by law, Bare is not liable for indirect or consequential loss.

  • You accept that results vary by skin type, preparation and aftercare.

  • You enter and use the studio at your own risk, except where liability cannot be excluded under Australian Consumer Law.

16) Privacy

  • We collect and store personal information to provide services, manage bookings, and communicate with you.

  • Our Privacy Policy explains how we handle your data.

17) Changes to services and pricing

  • We may update pricing, opening access procedures, services, shade offerings, or these Terms from time to time.

  • Any changes will be published on our website and/or communicated through the booking portal.

18) Contact

For booking support, billing enquiries, or questions:
Email: hello@baretanninglounge.com
Instagram: @baretanninglounge
Location: 4/52-54 Cliff Avenue, Port Noarlunga South SA 5167