Privacy Policy

Privacy Policy – Bare Tanning Lounge

Effective date: November 2026

Bare Tanning Lounge (“Bare”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information, and how you can access or correct your information.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

1) What personal information we collect

We may collect personal information including:

  • Name, email address, phone number and date of birth

  • Booking and membership details (plan type, session history, preferences)

  • Payment-related information (processed via our payment providers; we do not store full card details)

  • Account login information and lounge access records from Bluetooth Check-In on our app

  • Communications with us (emails, messages, support requests)

  • Website usage data (IP address, device/browser data, cookies and analytics)

  • Health information you choose to share with us, such as skin sensitivities, allergies, pregnancy or medical conditions

  • Photos, only with your permission (for example, before-and-after photos for social media)

  • CCTV footage recorded in the studio for safety and security (cameras do not record inside the private booth rooms)

2) How we collect your information

We collect personal information when you:

  • Create an account or purchase a membership

  • Make or manage bookings through our booking portal/app

  • Contact us via email, social media, forms or other channels

  • Use our website (via cookies and analytics tools)

3) Why we collect and use personal information

We use your information to:

  • Provide and manage bookings, memberships and studio access

  • Verify identity and help keep our studio secure

  • Process payments and prevent fraud

  • Communicate with you about bookings, access, changes or service updates

  • Provide customer support and respond to enquiries

  • Improve our services, website and customer experience

  • Send marketing communications where you have opted in (you can unsubscribe at any time)

  • Meet legal and regulatory obligations

  • Keep you safe, taking into account any health information you share (we never use health information for marketing)

4) Studio security and access

Bare is a self-serve studio. We may use access logs and system information (e.g., check-in activity) to:

  • Enable secure entry

  • Investigate misuse, safety incidents, or technical issues

  • Protect our clients, premises and equipment

  • Review CCTV footage in cases of damage, misuse or safety incidents

5) Disclosure of personal information

We may share personal information with trusted third parties where necessary to operate Bare, including:

  • Booking/membership software providers (e.g., GymMaster)

  • Payment providers to process transactions

  • Website and analytics providers (e.g., Squarespace and related services)

  • Customer support and communication tools we use to contact you

  • Professional advisers (accountants, legal advisers) where required

  • Government bodies or law enforcement where required by law

  • Advertising platforms such as Meta (Facebook and Instagram). We may share your email address or mobile number with them in a secure, encrypted form so we can show you relevant offers. You can opt out at any time by emailing hello@baretanninglounge.com

We do not sell your personal information.

6) Overseas disclosure

Some service providers we use may store or process data outside Australia (for example, in New Zealand or the United States). Where this occurs, we take reasonable steps to ensure your information is handled securely and in line with this Privacy Policy.

7) Cookies and analytics

Our website may use cookies and analytics to understand site usage and improve performance. Cookies may collect information such as pages visited, time on site, and device type. You can adjust cookie settings in your browser; however, this may affect site functionality.

8) Marketing

If you opt in, we may send you marketing emails or messages about offers, updates, and new services. You can opt out at any time by using the unsubscribe link or contacting us.

9) Data security and storage

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using reputable platforms and restricting access to authorised personnel only. No method of transmission or storage is 100% secure.

10) Access and correction

You can request access to the personal information we hold about you and request corrections if it’s inaccurate, out of date, incomplete or misleading. To do so, contact us using the details below.

11) Complaints

If you have a privacy concern or complaint, please contact us first and we will respond within 30 days. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

12) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated effective date.

13) Contact

For booking support, billing enquiries, or questions:
Email: hello@baretanninglounge.com
Instagram: @baretanninglounge
Location: 4/52-54 Cliff Avenue, Port Noarlunga South SA 5167